Adult and Family Services Program Manager II

SALARY: $131,378.77 - $134,755.23 Annually

Be part of the strength of human relationships and community partnerships by becoming a Program Manager II in Adult and Family Services Department for Ventura County!  
 
WHAT WE OFFER

The County of Ventura offers an attractive compensation and benefits package that includes:
 

• A general salary increase of 4.0% effective December 24, 2023 and 3.5% effective December 22, 2024.
• Merit Increases – New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months) assuming work meets satisfactory standards.  Subsequent merit increases within the pay range will be upon completion of each additional 2,080 hours (approximately one year) from the initial merit increase. 
• Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate degree.  
• Bilingual Incentive – Based on agency need, proficiency levels by exam are $.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III). 
• Flexible Workweek/Telework Schedule – We support work life balance by offering compressed work (e.g., 9/80 or 4/10 workweek) and remote hybrid telework schedules for most positions subject to organizational needs and satisfactory performance.  
• Annual Leave Accrual – New regular, full-time employees in this classification will earn 208 hours per year, increasing to 288 hours after 5 years of service. 
• Annual Leave Redemption – The option to cash out up to 100 hours out of 208 total accrued Annual Leave hours per year.
• Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions. 
• Health Plans–Full time employees are given a flexible credit allowance of up to $21,450 annually to offset the purchase of medical, dental, and/or vision insurance for you and your dependents.
• Flexible Spending Accounts - Pre-tax benefit towards eligible medical, dental and vision care and/or dependent care expenses.
• Pension Plan - Participation in the County's defined pension plan, which has reciprocity with CalPERS.
• Holidays - 12 paid days per year which, includes a scheduled floating holiday.
• Additional Benefits - Tuition Reimbursement, Disability Plans, Employee Assistance Program, Life Insurance, and Wellness Program.

THE POSITION
Adult and Family Services (AFS) is currently seeking a Community Access & Engagement Program Manager who, under general direction, provides management and/or supervision to the Community Access and Engagement Division, and is dedicated to the oversight of Organizational Development, Data Collection/Coordinated Referrals, Resource Navigation and Community Engagement for all of HSA.
 
PAYROLL TITLE: HS Program Manager II
HS Program Manager II is a Management classification and is not eligible for overtime compensation.  Incumbents in this classification are eligible for benefits at the MB4 level.

CLOSING DATE: Wednesday, June 21, 2023

THE IDEAL CANDIDATE   
The ideal candidate will possess a collaborative, integrative, and inclusive leadership and work style with demonstrated experience as a champion of implementing organizational change. They will have obtained a graduate-level degree in a related field; considerable knowledge of the laws, rules, and regulations governing the delivery of human services, and extensive experience working at a supervisory/management level in, or in collaboration with, a social service agency; proven work history evaluating the effectiveness of programs and services, and the ability to adapt in a fast-paced changing work environment.  The ideal candidate will have familiarity with delivery of strength-based services which are mindful of different cultural and language traditions, trauma informed and healing centered engagement practices to ensure positive outcomes for integrated human services for vulnerable individuals and families.
 
The ideal candidate will possess strong resource, administrative, and management skills. They will also have a dynamic personality with excellent oral and written communication skills.  The candidate should be able to effectively cultivate collaboration and teamwork with internal and external collaborators.   The ideal candidate will exhibit a strong understanding and commitment to diversity, equity, and inclusion as priority practice in strategy and decision making.

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING and EXPERIENCE: Extensive program administration, supervision or management, or lead operational experience which has led to the acquisition of the required knowledge, skills, and abilities.
 
Possession of a Bachelor's degree in a related discipline AND at least four (4) years of management, supervision or professional-level program administration experience within a multi-disciplinary public administrative or human/social service delivery system.
 
Substitution: Additional years of related experience may be substituted for the educational requirement on a year-for-year basis.
 
NECESSARY SPECIAL REQUIREMENTS
 

• Must possess, or have the ability to obtain, and maintain a valid California driver license.  
• Must be willing and able to work evenings, overnight, weekends and holidays.
• Must possess knowledge of State of California laws, rules, and regulations governing the delivery of social services.
• Must be willing and able to travel throughout the State of California, and out of state as needed.
• Strong communication skills, both written and verbal.  Skills must be demonstrated in the completion of the employment application and supplemental questionnaire and will be evaluated during the probationary period.  

 
WORKING CONDITIONS: Work is primarily performed in an office environment but may require visits to other organizations, agencies and departments, private businesses, client homes or work locations; and will require direct meetings with the public, co-located and external program partners and other community groups.

DESIRED

• Possession of a master’s degree in a related discipline
• Extensive knowledge of strengths-based, trauma informed and healing centered practices; the laws, rules, and regulations governing the delivery of human services
• More than four years of supervising or managing social services programs in (or in collaboration with) 
• A work history of resource management that achieves optimum outcomes or business results

KNOWLEDGE, SKILLS and ABILITIES 

• Considerable to thorough knowledge of principles and practices of:
• Social and human services for individuals and families, including current trends in research, integrated multi-disciplinary linkages, and cross-cultural sensitivity.
• Interpretation, application of, and making decisions in accordance with relevant laws, regulations, policies, and agency wide strategic initiatives.
• Supervision, management, organization, and staffing.
• Budgetary preparation and analysis, fiscal management, and contract negotiation.
• Application of office automation to business processes.
• Marketing of services both internal and external to the County; and public relations.

 
Ability to: 

• Analyze administrative and organizational problems.
• Plan, organize, and implement multi-disciplinary integrated social and human services for individuals and families.
• Manage multiple projects simultaneously and meet deadlines including project management skills.
• Champion and implement new ideas, approaches, and initiatives, and create a learning environment that supports innovation.
• Prepare a variety of reports and recommendations.
• Establish and maintain effective working relationships; interact with and garner trust of peers and management across all HSA to achieve goals.
• Communicate effectively in an oral and written manner to a wide and diverse audience.
• Plan, organize, and supervise the work of others.
• Develop and present training programs for staff and others.

FINAL FILING DATE: Applications must be received by County of Ventura, Human Resources in Ventura, California, no later than 5:00 p.m. on Wednesday, June 21, 2023.
 
To apply online, please refer to our web site at www.ventura.org/jobs.  If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA  93009.

Note to Applicants:  It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.
 
SUPPLEMENTAL QUESTIONNAIRE - qualifying:  All applicants are required to complete and submit the questionnaire for this exam AT THE TIME OF FILING.  The supplemental questionnaire may be used throughout the exam process to assist in determining qualifications for the position.  Failure to complete and submit the questionnaire may result in removal of the application from further consideration.
 
APPLICATION EVALUATION - qualifying:  All applications will be reviewed to determine whether the stated requirements are met.  Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.
 
ORAL EXAMINATION - 100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
 
NOTE: If there are three (3) or fewer qualified applicants, an examination may not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

ELIGIBLE LIST: Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent and Extra Help vacancies within the Human Services Agency for this and similar positions only. There is currently one (1) Regular position within the Adults and Family Services Department.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.
 
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
 
It is an objective of the County of Ventura to achieve a drug-free work place. Any applicant for county employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
 
CONTACT INFORMATION: For further information about this recruitment, please contact Kim Mariscal by email at kim.mariscal@ventura.org or by telephone at (805) 477-5153.