Mid-Peninsula Water District
Job Category
Work Schedule
Job Closing Date
Job Open until Filled
Job Description

JOB TITLE: Administrative Services Manager

AGENCY: Mid-Peninsula Water District

LOCATION: Belmont, CA 

FILING DEADLINE:  March 15, 2024

SALARY RANGE:  $154,203 – $201,408 Annually



The Administrative Services Manager (exempt position) plans, supervises, coordinates, and reviews the work of staff performing customer service, accounting functions, payroll and benefits, public outreach and information, and administrative support functions such as human resources. This individual also acts as the Board Secretary; serves as custodian of records and is responsible for record management. Other duties include serving as a liaison with other District departments and outside agencies to ensure compliance with reporting/procedures. This position works closely with the District Treasurer who supports staff accounting functions; provides responsible and complex administrative and operational assistance to the General Manager. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives, within general policy guidelines.


Essential Responsibilities:

Essential and other important responsibilities and duties under this position include, but are not limited to the following:

  • Human Resources: Payroll and benefits, employee recruitment and onboarding, and employee relations
  • Customer Service: Utility billing, accounts payable, accounts receivable, customer data portal, and front-line customer service operations.
  • Board Secretary: Agendas, board meetings, meeting minutes, and Conflict of Interest code and other related duties.
  • Finance: Banking, working collaboratively with the District Treasurer, financial policies and procedures, and supporting annual financial audit.
  • Administration and Records: Risk management and claims, maintaining contracts, relevant regulatory reports, and records management. 


For the full description, please click here.



The ideal candidate will have strong public sector experience and can exercise technical oversight and practice, as well as lead, direct, and coach staff in a multitude of functions and be hands-on as necessary. The ideal candidate possesses common sense, strong interpersonal skills, and a love of people. This position is responsible for HR functions, including payroll, benefits administration, recruitment, employee relations, and Board Secretary duties, as well as utility billing, accounts payable, accounts receivable. The successful candidate will likely have a strong background in either administration or finance, and will have a high degree of working knowledge of the other functions. The Administrative Services Manager will possess high integrity and ethics, working collaboratively throughout the organization in a creative, respectful, and diplomatic manner. The desired candidate will be approachable, honest, customer service-oriented toward both internal and external clients, and attracted to MPWD’s Mission, Vision, and Values (see Strategic Plan).


The ideal candidate must have excellent communication skills, as they will be responsible for communicating with Board members, the public, and partner organizations. The successful candidate will work closely with the General Manager and the executive team in providing the best strategic advice, counsel, and recommendations to the Board of Directors. 



Mid-Peninsula Water District is in Belmont, California. Located on the San Francisco Peninsula, it is a charming and upscale community that seamlessly combines suburban tranquility with convenient access to the bustling metropolitan areas. Nestled amid rolling hills and lush greenery, Belmont is known for its excellent schools and close proximity to major universities such as Stanford University, University of San Francisco, San Francisco State University, San Jose State University and a number of local community colleges. With its diverse neighborhoods, and a thriving local economy, Belmont attracts families and professionals alike. The town boasts a well-maintained infrastructure, including fourteen parks, recreational facilities, and a vibrant downtown area with a variety of shops and dining options. Residents of Belmont take pride in their community, actively participating in local events and fostering a sense of unity. With its proximity to Silicon Valley and San Francisco, Belmont provides a desirable living experience, blending the comforts of suburban life with the opportunities of a dynamic urban landscape. A Caltrain station that provides service from Gilroy to San Francisco is located only minutes away from the MPWD offices.


MPWD strives to be a great place to work for our employees. We place great emphasis on fostering professional growth for all staff and in 2023 MPWD implemented a progressive employee-first policy of a 4-day, 36-hour workweek for all employees, with no reduction in annual pay.


For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2024/01/Final-Brochure-Mid-Pen-ASM.pdf.  


To be considered, please submit a resume, cover letter, and five work-related references (who will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/midpenwd-admin-services-mgr/


For additional information, please contact:

Chelsea Freeman

Phone (510) 570-3844


Website: https://koffassociates.com/