City of East Palo Alto
Job Category
Work Schedule
Job Closing Date
Job Open until Filled
Job Description

JOB TITLE: Assistant City Manager

AGENCY: City of East Palo Alto

LOCATION: East Palo Alto, CA

FILING DEADLINE:  April 29, 2024

SALARY RANGE:  $193,990.88 – $235,797.12 Annually



The Assistant City Manager provides highly responsible and complex management experience to the City Manager and City Council in coordinating and directing citywide departmental activities and operations. This position will serve as Chief Operating Officer and will assist the City Manager in executing the long-term vision for the City in collaboration with the City Council and department heads; ensures quality services provision to the residents of the community; coordinates assigned activities with other City departments, officials, outside agencies, and the public; fosters collaborative working relationships among City departments and with intergovernmental and regulatory agencies and various public and private groups.


This is an executive management classification that oversees, directs, and participates in all activities of the City’s operations, including short- and long-term planning, policy development and administration, and enforcing all City codes and regulations. The incumbent regularly interacts with the City Manager, City Council, and departmental management in obtaining and coordinating projects and information. Successful performance of the work requires knowledge of public policy, municipal functions, and activities, including the role of an elected City Council and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities may include overseeing the functions of the City Manager’s Office including human resources, community services, analytics and innovation, legislative affairs, and economic development, as well as coordinating activities among all City departments and managing and overseeing complex and varied cross departmental programs, projects, and activities. The incumbent is accountable for accomplishing City-wide planning and operational goals and objectives within general policy guidelines.


Key Functions and Responsibilities

  • Assist the City Manager in planning, organizing, and directing the services and activities of City departments and programs.
  • Ensure transparency, accountability, and that goals, objectives, and required policies and procedures are implemented and followed.
  • Manage and participate in the development and administration of assigned departments’ budgets; direct the forecast of additional funds needed for staffing and resources, and implement budgetary adjustments as necessary.
  • Provide guidance, mentoring, coaching, and performance evaluations to assigned staff.
  • Contribute to the overall quality of the City’s service by developing, reviewing and implementing policies and procedures to meet legal requirements and City needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures, and work with staff to implement change or improvements as needed. 
  • Assist in the coordination, development and administration of city budgets and the Capital Improvement Program.
  • Oversee the economic development services, and activities, including economic and real estate development, and affordable housing. 
  • Represent the City on various intergovernmental committees, task forces, and commissions pertaining to city management and assigned program matters.
  • Negotiate contracts and agreements; coordinate with legal counsel and City department representatives to determine City needs and requirements for contractual services.
  • Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of City services and management, prepare and make presentations to the City Council and a wide variety of committees, boards, and commissions as required.
  • Respond to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations. 
  • Serve as Acting City Manager in that individual’s absence.
  • Perform other related duties as required.



Join us in shaping the future of East Palo Alto as our Assistant City Manager. We are seeking a candidate whose integrity, empathy, and experience make them an ideal fit to help lead the city. With a proven history of successful leadership in managing public organizations that serve diverse communities, our Assistant City Manager will play a crucial role as the Chief Operating Officer, orchestrating efforts across city departments, agencies, and the public.


As a key figure in our city’s administration, the Assistant City Manager will lead the City Manager’s Office and step into the role of acting city manager when needed. We are looking for a compassionate leader with exceptional communication skills, capable of navigating complex challenges and fostering collaboration to find effective solutions. Our ideal candidate will bring expertise in areas such as human resources, community services, economic development, analytics, innovation, information technology, and strategic planning. They will also excel in providing guidance and mentorship to our dedicated staff, supporting their professional growth. 


Experience in project management, public finance, budgeting, capital projects, planning, and public engagement strategies will further enhance the candidate’s suitability for this position. Join us in this exciting journey to build a vibrant, inclusive and just future for East Palo Alto. 


Key Attributes and Characteristics

  • A strong leader who shares the vision of the Council and community, and who can advocate, articulate, and implement that vision. A manager who is able to blend innovation and creativity; someone who can think outside the box and can creatively move the City in a new direction or next step, while acknowledging the challenges of the City and addressing those in a strategic manner.
  • A professional who can lead the organization with a commitment to uphold the values of East Palo Alto, including valuing positive employee working relations and respecting the richness of cultures and diversity.
  • A forward thinker with the willingness to make difficult decisions based on what is right and for what is best for the organization.
  • A friendly, approachable leader who is actively engaged in the community to ensure quality customer service, one that understands the needs of the community to ensure their concerns are heard and respected.
  • A diplomatic professional, someone known as a people person with an engaging style, who is comfortable interacting with a wide spectrum of individuals and cultures and who welcomes dialogue and discussion.
  • An inclusive and communicative leader with the highest integrity, character, and ethics.
  • A manager who values and openly demonstrates an appreciation for and connection with staff and has the ability to assist in morale building; invests in their employees, and maintains and builds trust by providing a work culture of respect and active listening.



The City of East Palo Alto is a beautiful community located in the heart of the Silicon Valley, uniquely positioned to maximize its potential as a significant city in the region. Founded by speculators and farmers in 1849, the town was originally named Ravenswood. In 1983, the residents decided to incorporate as East Palo Alto. The City features a rich heritage, a culturally diverse community, and a moderate climate. Centrally located with close proximity to the San Jose and San Francisco international airports, East Palo Alto brings a commitment to the environment and to expanding open space and park facilities. This is a friendly residential community with a small town, family-oriented atmosphere, with a progressive public school district and excellent private schools. Major nearby colleges include Stanford University, San Jose State University, San Francisco State University, and the University of San Francisco. The population is approximately 31,500 with an area of 2.5 square miles. 


For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2024/03/Rev3-East-Palo-Alto-ACM.pdf


resume, cover letter and a list of five professional references (references will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/epa-assistant-city-manager/. Resumes should reflect years and months of positions held, as well as size of staff and budgets you have managed.


For additional information, please contact:

Frank Rojas

Phone (510) 495-0448

Email: frank_rojas@ajg.com 

Website: https://koffassociates.com/