Chief Information Security Officer (CISO)

City of Dublin

The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.

The following key elements describe the basic duties and responsibilities of the position:
  • Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
  • Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
  • Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
  • Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications;  consults  with  and  advises  City management  on  information  technology,  systems  security, policies,  and the  status  of  projects;  develops  procedures  for  handling  data,  operations activities, systems security and departmental requests for new technology and services.
  • Confers  with  vendors  and  assists  departments  in  assessing  applicability to  City's  standards  and  needs; evaluates  and purchases all information  technology hardware;  ensures cost effectiveness  and compatibility with existing systems; serves as liaison between vendors, purchasing,  and City departments;  negotiates with vendors to purchase information technology hardware and software.
  • Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
  • Directs the activities of managers/supervisors and staff in the Division;  plans, prioritizes  and assigns tasks and  projects;  monitors  work,  develops  staff  skills, evaluates  performance;  meets  regularly  with  staff  to discuss  and resolve  workload  and technical  issues; sets  performance  standards  and develops appropriate goals and priorities; submits hiring and termination recommendations.
  • Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
  • Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
  • Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
  • Assures that any direct reports comply with all City safety requirements and practices.
  • Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
  • Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
  • Perform other related duties as assigned.

  1. Education: A Bachelor's degree from an accredited four-year college or university with a major in computer science, engineering, information systems, or a related field. A Master's degree in a related field is preferred.
  2. Experience: Five years of increasingly responsible full-time experience in information technology which has provided skill in a variety of software and hardware issues, including systems analysis and design; or any equivalent combination of education and experience that provides the knowledge, skills, and abilities listed below.  Two years of administrative management   and/or supervisory experience and familiarity   with the type of hardware and software installed at the City or other City systems are desirable.
  3. Licenses, Certificates and Special Requirements:  Possession of a valid California Class C drivers’ license and Certificate of Automobile Insurance for Personal Liability is required.

Knowledge Of
  • Information systems, technology security, telecommunications, programming, and computer operations.
  • Principles, procedures, practices, techniques, nomenclature, and symbols associated with computer science, telecommunications, and systems analysis.
  • Data processing field sufficient to make recommendations regarding changes in office operations. City organization, operations, policies and procedures.
  • Principles and practices of computer systems design, operation, administration, and control. Current hardware and software supply sources, pricing, and quality.
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
  • Techniques and practices for effective, efficient, and cost-effective management of allocated resources. Principles and practices of administrative management, including personnel rules, cost accounting, budgeting, procurement, contract management, and employee supervision.
  • Project and contract management, and negotiation principles and techniques.
  • Personal computer hardware and software, network systems, and peripheral equipment. Record keeping and file maintenance principles and procedures.

Ability To
  • Assume management level responsibilities and make appropriate decisions, while assuring compliance with City goals and objectives.
  • Operate diverse technologies and applications.
  • Plan, organize, supervise, and evaluate the work of employees engaged in information technologies.
  • Implement systems to meet defined requirements and/or lower the cost of City operations.
  • Design or procure new systems according to departmental requirements.
  • Present and defend reports and information in public meetings.
  • Interpret technical instructions and analyze complex variables.
  • Establish and maintain effective working relationships with others.
  • Communicate effectively in English both orally and in writing.
  • Prioritize daily tasks and work requests given broad priority guidelines.
  • Read and understand complex manuals and guidelines related to hardware and software.
  • Analyze issues, evaluate alternatives, and makes logical recommendations based on findings.
  • Interpret and apply City standards and policies.
  • Use initiative and independent judgment within established procedural guidelines.
  • Assess and prioritize multiple tasks, projects and meet critical time deadlines.
  • Establish and maintain cooperative working relationships with City employees, officials, the general public and representatives from other local, State and Federal agencies.
  • Communicate effectively both orally and in writing.
  • Work the hours necessary to accomplish the assigned duties, including evening and weekend hours; attend evening meetings; travel out of town and attend workshops, conferences, seminars during work and non-work hours.     

The City of Dublin offers an attractive salary compensation and benefits plan in a professional, growth-oriented environment.  The salary range for the Chief Information Security Officer position is $12,126 - $15,157 per month.  The following benefits will complete the compensation package:
  • Classic CalPERS Members – 2.7%@55; EPMC 0%; 7% Cost Sharing; Single Highest Year
  • New CalPERS Members Tier effective 1/1/13 – 2.0%@62; 3.05 Cost Sharing; 3-Year Final Avg. Compensation
  • Pay-for-Performance system available
  • Choice of medical plans through PERS with the City contributing up to $1,780.31 per month; ($1,900 per month beginning January 2021)
  • Post-retirement medical provided under Government Code Section 22892(b) as established by the Public Employees’ Medical and Hospital Care Act (PEMHCA) through CalPERS; PEMHCA Minimum.
  • City-paid full family dental insurance
  • City-paid single vision plan; optional family coverage
  • IRS Section 125 plan/$900 annual account seed money (HRA); ($1,000 HRA beginning January 2021)
  • City-paid $50,000 term life insurance
  • City-paid long-term disability insurance
  • Employee Assistance Plan
  • Education reimbursement program
  • Wellness reimbursement program $25 per month
  • Civic Service Leave (Volunteer time off) – 8 hours per fiscal year
  • Thirteen paid holidays (including one floating holiday) per year; (2 Floating Holidays beginning January 2021)
  • Administrative Time Off – 64 hours of administrative leave annually, with the option of being paid for up to 32 hours
  • Approximately 22 days per year of General Leave in lieu of traditional sick & vacation leave; increases with longevity

In addition to the above benefits, the City offers voluntary participation in a deferred compensation program, short-term disability program, supplemental life insurance, Dependent Care Assistance program and a credit union.  The City of Dublin does not participate in the Social Security system except for a mandatory Medicare.

The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office.  The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff:  Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.

The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.

The best qualified candidates, as determined by an initial screening of applications, will be invited to participate in an interview process which will consist of written and/or oral components.  Finalists may be requested to submit personal information necessary to conduct a complete background investigation prior to a final selection by the City.

Candidates who successfully complete the interview process may be placed on an employment eligibility list.  This list may be canceled at any time, without notice to candidates. All offers of employment are conditional upon the ability to provide verification of authorization to work in the United States.  In addition, positions located in the Parks and/or Police Services Department are subject to a background check, including fingerprinting prior to employment.

In accordance with Federal and State laws, the City of Dublin does not discriminate on the basis of race, religion, color, national origin, ancestry, handicap, disability, medical condition, marital status, sex, or age.

Apply online at  Once there, click on “Member Agencies,” “City of Dublin,” then on “Chief Information Security Officer” and “Apply Now.”  Applications must be received by 5:00 p.m. on Friday, November 6, 2020.  No faxed or e-mailed applications or postmarks will be accepted.

For a detailed job description go to:

THIS ANNOUNCEMENT is meant only as a general description guide and is subject to change.  The information contained herein does not constitute an expressed or implied contract of employment and these provisions are subject to change.