Communications Manager

City of San José

The San José Police Department (SJPD) is recruiting for a Communications Manager position in the 9-1-1 Communications Center, responsible for managing the answering and dispatching of emergency 9-1-1 calls. The Bureau of Administration (BOA) is one of four bureaus within the Police Department and is comprised of the Communications Division, Operations Support Services Division (OSSD), and the Training Division. The Communications Manager is an essential executive position within the Police Department reporting directly to the Deputy Chief of BOA. The San José Police Department Communications Manager will be responsible for operating and managing the largest Communications Center in Santa Clara County. Qualified candidates will possess a bachelor's degree in Business, Public Administration, or closely related field such as Criminal Justice or Human Resources Management – training and experience will not be substituted for this requirement; possess at least (6) years progressively responsible experience in Public Safety Communications, including three (3) years of supervisory experience; and submit to a personal background investigation as required by the Police Department. The San José Police Department is a California POST certified agency. The selected candidate must possess or obtain a California POST Basic Dispatcher certificate and California POST Management Certificate within 2 years of employment. Possession of a valid driver’s license is also required. The annual salary range for the Communications Manager is $106,318 to $162,386, dependent on qualifications and experience. If you are interested in these exciting career opportunities, please visit our website at If you have any questions, please do not hesitate to call Mr. Joel Bryden at (916) 784-9080. Filing Deadline: January 10, 2020.

Special Reports

Tuesday, July 28, 2020 - 04:54

COVID-19 has made it difficult to estimate even the near-term revenue shortfalls for your jurisdiction, but there are opportunities to identify specific revenue streams that will help offset the de