EHS Division Manager-Aging and Adult Services

Contra Costa County Human Resources Department

Bargaining Unit: Local 21 - Supervisory Management

Contra Costa County is accepting applications for Employment and Human Services Division Manager - Aging and Adult Services.  The appointee will develop and recommend aging and adult services programs/policies including interagency protocols and agreements; direct the operation of county-wide services for the aging and adult populations; review casework practices of professional staff assigned to Aging and Adult Services Bureau for compliance with state regulations regarding the protection of the aging and vulnerable adult population, and meets and consults with state and local public officials and private interest groups concerning the elderly and younger disabled adults.

Read the complete job description at  The eligible list established from this recruitment may remain in effect for six months.
Why join the Contra Costa Employment and Health Services (EHS)--Aging and Adult  Services Bureau?
Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. EHS partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency. Our bureau has a diverse staff that is engaged in the community and committed to providing exceptional services.

We are looking for someone who is:
A strong leader and able to motivate and encourage others to succeed.
Flexible, dependable, and able to work in a dynamic environment.
A critical thinker who can problem-solve and remain professional under stress.
Committed and can manage multiple deadlines and competing interests.
What you will typically be responsible for:
Management of program and staff performance
Management and provision of customer service
Analysis of data and performance
Staffing analysis and recommendations
Fostering a culture of trust

A few reasons you might love this job:
You will impact those most in need
You will collaborate with other organizations and community programs
The positive impact you will have on your staff
Working with a diverse staff that is committed to their community
A few challenges you might face in this job:
Budget restrictions and staffing issues
Personnel/labor challenges
Managing a program with limited resources while still meeting client needs
Working in a fast-paced environment with mandated deadlines

Desirable Qualifications:
Able to develop a long term vision plan
Knowledge of state and federal regulations
Public and community program knowledge
Strong interpersonal skills
Knowledge of personnel and labor practices

In addition to the management responsibilities for specific division or program functions assignment, EHS Division Managers may perform all or part of the management responsibilities following:
Develop, implement, monitor and evaluate policies and programs within the Department in collaboration with other bureaus, departments and community agencies including interagency protocols, agreements and contracts
Present organized, well-designed and thorough written and verbal recommendations to the Bureau Director and/or the Executive Team concerning division operations, workload balancing, staffing needs and space allocation
Develop and maintain effective collaborative and professional relationships with other bureaus, departments, community agencies and groups, and the general public
Serve and occasionally chair assigned committees involving staff, outside agencies and the general public, and seeks input as appropriate while representing EHSD
Advise staff of agency policies, procedures, fiscal or program changes or developments and monitors same for compliance
Build effective partnerships with community groups, other bureaus and departments to provide the best service delivery models and/or support services
Advise and assist in wage and salary projections, justification for new or additional positions, including the definition of duties and responsibilities for such positions and provides input on the development of new class specifications
Manage personnel matters within the assigned division in consultation with Department personnel staff 

In addition to the Management responsibilities above, incumbents in this assignment may perform all or part of the following:
 Develop and/or recommend Aging and Adult Services program policies, including interagency protocols and agreements
Direct the operation of county-wide services in program areas for the Aging and Adult populations, including information and referral, health promotion, case management, In Home Supportive Services, Adult Protective Services, After Hours Adult Protective Emergency Services, and General Assistance
Conduct appeals of General Assistance evidentiary hearing decisions
Review casework practices of professional staff assigned to Aging and Adult Services for compliance with state regulations regarding the protection of the aging and vulnerable adult population
Develop and make recommendations to the Aging and Adult Services Director regarding implementation of aging and adult programs and services
Meet and consult with state and local public officials and private interest groups concerning the elderly and younger disabled adults
Resolve issues of difference between contracting agencies and/or individuals and the Department

Minimum Qualifications
License Required: All candidates must possess a valid California Motor Vehicle Operator's license.  Out of state valid Motor Vehicle Operator's License will be accepted during the application process.
Education: Possession of a Bachelor's degree from an accredited college or university with a major in Social Work, Gerontology, Public Administration or a closely related field.
Experience: Four (4) years of full-time (or the equivalent of full-time) social casework experience with the elderly or vulnerable adult population in a public or private social welfare agency. Two (2) years of the required experience must have been at the supervisory or management level for adult programs.

Please apply online at:

Selection Process
1. Application Submission and Evaluation: Applications will be evaluated based on the minimum qualifications to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Tentatively scheduled from June 2 to June 9, 2020.

3. Oral Board: Tentatively scheduled week of June 15, 2020
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. 

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

 It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.