County of Contra Costa
Job Category
Work Schedule
Job Closing Date
Job Open until Filled
Job Description

Contra Costa County has an exciting opportunity for Library Literacy Assistants.  We are recruiting to fill one (1) vacant position which is assigned to work out of the Antioch and Concord Project Second Chance (PSC) offices.  This is a bilingual position that requires fluency in Spanish and English.

 The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other.
The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library’s adult literacy program.

We are looking for someone who is:

  • a team player
  • effective at establishing working relationships with others
  • committed to fostering a diverse working and learning environment
  • flexible and open to learning new skills
  • customer-service oriented
  • enthusiastic about serving in a program support capacity  

What you will typically be responsible for:

  • Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources
  • Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials
  • Promoting literacy services on social media and at community meetings and outreach events
  • Coordinating program publications, including program newsletter and annual book of student writing
  • Supporting volunteer retention through ongoing volunteer appreciation activities
  • Using program database to maintain accurate record of activities and access tutor and learner information

These are a few reasons you might love this job:

  • You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community
  • Supportive and collaborative colleagues will work with you on an impactful and important mission
  • Your work environment will promote lifelong learning, providing many professional development opportunities
  • A variety of job tasks will keep you interested and engaged
  • You will work in an organization that values diversity and inclusion

Here are a few challenges you might face in this job:

  • You must be able to work one evening per week and up to 12 Saturdays per year
  • Your work setting may not always be conducive to privacy, and you may need to work around some distractions
  • Customer service issues may arise that require delicate handling

Competencies required for this position:

  • Critical Thinking: Analytically and logically evaluating information, propositions, and claims
  • Decision Making: Choosing optimal courses of action in a timely manner
  • Reading Comprehension: Understanding and using written information
  • Adaptability: Responding positively to change and modifying behavior as the situation requires
  • Attention to Detail: Focusing on the details of work content, work steps, and final work products
  • Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
  • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
  • Listening: Fully comprehending spoken communication
  • Oral Communication: Engaging effectively in dialogue
  • Writing: Communicating effectively in writing
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
  • Customer Focus: Attending to the needs and expectations of customers
  • Teamwork: Collaborating with others to achieve shared goals
  • Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Library Literacy Assistant

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator's License.

Education/Experience Options: Possession of a baccalaureate degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, communications, humanities, social science or behavioral science field; or 200 hours of previous tutoring experience in an established literacy program and possession of either 1) 60 semester or 90 quarter units from an accredited college or university or 2) certification as a teacher.

Desirable Qualifications:

  • Experience working with adult learners in any environment
  • Experience with community outreach
  • Professional working proficiency or better in a language other than English

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Topics of this assessment may include, but are not limited to: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. (Weighted 100%)

The online assessment is tentatively scheduled to take place via computer (remotely) July 9- 14, 2024.

The multiple choice assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment.  

If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam. 

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us.  For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.


After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.


All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.