Parking Manager

City of Santa Rosa
City of Santa Rosa

To apply visit or click here 

The Position

The City is seeking its next Parking Manager to oversee operations, administration, and enforcement of the Parking Division. The Parking Manager develops, implements, and monitors new and existing parking programs; performs strategic planning and develops parking policies; recommends parking rate structures; and selects, supervises, trains and evaluates staff. The Parking Manager works closely with other City departments, City boards, committees, and the City Council, and businesses and organizations in the City’s downtown core and Railroad Square.

The Ideal Candidate
We are looking for candidates with
extensive experience with project management, government procurement, drafting and implementing policies, and creating and monitoring budgets
superior written and oral communication skills
strong experience in supervision and performance management 
strong analytical skills and utilization of key performance indicators 
a proven track record of utilizing tact and diplomacy with diverse stakeholders
administrative experience in parking operations and maintenance programs 
a bachelor's degree 
In addition to offering an excellent salary, the City of Santa Rosa provides a generous benefits package, including retirement through CalPERS, a competitive leave package, a choice of three health plans, flexible spending program, employer contributions to Retiree Health Savings plan, and top of the line, employer paid vision and dental coverage.  

Note: Please complete a thoughtful, thorough application and answers to supplemental questions. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. 
Examples of Duties and Responsibilities
The following duties are considered essential for this job classification:
Select, supervise, train, and evaluate staff;
develop, implement and monitor new programs and modify existing programs as required by changes in laws, regulations, and rules;
direct and participate in the development, modification, and implementation of division and program goals, objectives, policies, procedures and priorities;
oversee long term and strategic planning, policy recommendations, financial planning, analysis and recommendations of rate structures, marketing of parking programs and services, and parking asset management;
prepare and maintain the annual budget for the division;
confer with and make presentations to representatives of other City departments, governmental agencies, policy boards, and a variety of business and community organizations;
maintain records and prepare a variety of reports, correspondence, grant applications, and other written materials;
monitor existing contracts, including budgets and financial reports, to ensure compliance;
monitor ongoing program and/or project activities for contract compliance;
plan, organize, and direct on-street and off-street parking operations;
develop, recommend, and administer revenue control and operational policies and procedures relating to on/off-street parking;
direct field surveys and the preparation of reports, studies, and documents regarding parking programs, issues, and operations;
prepare recommendations on City codes, ordinances, resolutions, and their amendments, relating to on/off-street parking;
respond to and resolve citizen inquiries and complaints regarding on/off-street parking issues and problems;
supervise complaint resolution;
participate in the development and design of municipal parking facilities and related parking control systems;
testify on behalf of the department at government hearings and public meetings;
perform related duties as assigned.
Required Qualifications
Knowledge of: State, federal and local laws and ordinances relating to the area of assignment; principles and practices of public administration, including budgeting and program management; research and financial analysis techniques; negotiating techniques; basic construction methods and terminology and construction financing techniques; and principles and practices of effective supervision and performance management.

Ability to: Develop, implement, and administer a variety of parking related programs; read, interpret, and explain complex laws, rules, and regulations; communicate effectively orally in one-to-one and public speaking situations; address and mediate conflicts between people or within groups; produce written documents using proper grammar, punctuation and spelling; analyze complex financial documents, policies, laws and regulations and make sound recommendations; gather and analyze a variety of complex data; prepare and monitor contracts and budgets; negotiate fair and appropriate leases; develop and maintain effective working relationships with other City staff, representatives of governmental, business, financial, community, and other organizations, and with clients served; enter data into a terminal or computer using a keyboard device; sit for extended periods of time with the ability to move at will.

Experience and Education: Any combination of experience and education providing the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience - Sufficient years of administrative experience in parking operations and maintenance programs to demonstrate possession of the required knowledge and abilities; Education  -  Equivalent of a Bachelor's degree from an accredited college or university with major course work in public or business administration, economics or a related field.
Additional Information
The Tentative Selection Process
 1. Required Qualifications Screen
 Applications and responses to the Supplemental Questions will be reviewed to determine if the above required qualifications have been met on a Pass/Fail basis.
 2. Application Appraisal
Candidates meeting the required qualifications will have the answers to their Supplemental Questions rated by a panel of subject matter experts, to determine those most qualified to move forward in the selection process.

3. Interviews
Interviews for top ranking candidates will take place via Zoom.

To apply visit or click here