Senior Human Resources Analyst

Full-time
City of Pasadena
Until Filled

The City of Pasadena is seeking a Senior Human Resources Analyst to perform a wide range of duties in the Human Resources Department. The current vacancy is in the Employment Services Division. The ideal candidate will be a seasoned HR professional with a well-rounded generalist background in Human Resources. This person will be a technical expert in one or more of the following HR areas: recruitment and selection, employee relations, benefits and labor relations. Click here to apply!

The Human Resources Department is home to 33 employees who partner with all 16 City departments and provide a full range of high-quality personnel services to over 2,000 employees.  Human Resources includes the divisions of Employee Relations, Employment Services & Training, Labor Relations, Benefits, Workers' Compensation & Safety, and Administration.  We are located in the historic Pasadena City Hall, in a unique community nationally recognized for employment, tourism, education, living, arts & entertainment, and innovation.
 
This is an exciting time to join the HR team as we leverage technology to support our customers, and communicate, evaluate, and collaborate in new ways. If you are a self-motivated, team-oriented, results-driven professional with an empathetic customer focus, we want you on our team.
 
 IDEAL CANDIDATE & KEY CHARACTERISTICS

 We are looking for someone who is:
A strong relationship builder with excellent communication skills. You will be expected to contribute to a team environment that strives and thrives, establish relationships across various departments and divisions, at all levels of the organization, and deliver information diplomatically as a subject matter expert to a variety of audiences. 
Customer focused. Your role will require you to understand your customer's operational needs and to be responsive and proactive when addressing those needs. This means extensive site visits and regular standing meetings. You will display empathy for your customers, listen, and advocate for their success. You will say "yes" as often as possible while upholding fair and merit-based policies and practices.
Creative! You will need to understand the challenges faced in a variety of HR disciplines, and proactively partner with various stakeholders to identify innovative solutions.
Analytical and data driven. You will be responsible for problem-solving, collecting and analyzing information, and making recommendations to improve and optimize human resources activities.
Organized and results-driven. You will need to be proactive and able to balance your own work, multiple assignments, and competing priorities in a fast-paced environment.

Appointment may be made at the Senior HR Analyst or HR Analyst level depending upon qualifications. This recruitment will establish an eligible list that may be used to fill additional vacancies throughout the department including Employee Relations, Benefits, and Labor Relations, for up to a year. This recruitment is open continuous and is subject to close at any time.  
 
A first review of applications will be completed on June 24, 2021. Please submit your application as soon as possible.

ESSENTIAL FUNCTIONS
What you will typically be responsible for as an analyst in Employment Services:
  • Providing professional consultation to customers on a variety of staffing and policy issues
Presenting creative solutions to customer challenges
Recruitment and Selection - planning, administering, and managing all recruitment and selection activities for your assigned departments, including testing
Interpreting and advising on personnel rules, MOUs and state and federal labor law relevant to your role
Supervising an HR Specialist who provides paraprofessional support to the division
Conducting employee exit interviews
Working in NeoGov and HRIS every day
Managing special assignments, attending trainings to stay up to date in the field, recommending improvements and taking action to contribute to results
Training employees on topics related to your role

What you may be responsible for if assigned to other divisions of HR:

Providing professional consultation on a variety of issues related to the division
Conducting investigations into complaints of misconduct, discrimination and harassment; writing complex reports of findings
Recommending and drafting discipline
Researching and responding to grievances
Meeting and conferring with labor groups
Managing the Interactive Process and request for reasonable accommodations
Administrative work such as drafting agenda reports, managing purchasing processes, monitoring the department budget
Contributing to or coordinating the Citywide Training Program
Supporting  a variety of HR automation projects
Supporting the administration of various Leaves of Absence and administration of the Affordable Care Act 
Conducting  a wide array of benefit enrollment and billing audits
Conducting research and analyzing statistical and other data

Opportunities that might attract you to this role:
Working for a highly regarded mid-sized municipality that provides full service to the community
Exposure to multiple disciplines that are unique for a City our size, such as Water and Power, Public Health, Housing, Transportation, IT, Police, Fire and more
Being part of an HR Department that has a positive reputation and adds value 
Ability to work independently with customers and exercising agency and autonomy over your work, while also being part of a team that supports each other and works together
Helping hiring managers get the best person for the job and celebrating those wins; watching your placements grow within the organization
Joining the team at a time of change and growth. We are in the middle of exciting new projects and efforts such as implementing online performance evaluations, rolling out a Hybrid Work Program, innovating ways to test candidates remotely and leveraging resources efficiently, supporting a new citywide Diversity, Equity and Inclusion initiative, reviewing internal resources and considering new ways of doing our work.
Receptivity to new ideas and better ways of doing things; opportunity to help us update our practices, help organize our internal record-keeping, expand our brand by marketing our recruitments on social media, and working with the community to improve local recruitment efforts.

What might challenge you in this role:
High expectations from customers and stakeholders including a demanding workload and fast pace. Customer contact is frequent and HR staff must be accessible and highly responsive through various channels including email, phone and Teams chat.
Getting to "yes" while still following policy and being comfortable working in shades of grey. This is a professional role that does not have a "how to" guide for every situation. Ability to use common sense and make sound recommendations based on best practices is key.
Pasadena has a diverse, highly engaged community
Working extensively with our HRIS, Tyler Munis. In Employment Services, you will be tasked with adhering to payroll deadlines each pay period to review and approve an abundance of Personnel Actions. This work is critically important and requires persistence, attention to detail and understanding of system functionality, as well as policies related to special pays for 9 unions and 3 unrepresented groups.

For more information, please see the job description.

QUALIFICATION GUIDELINES
The following list presents some of the core competencies needed for success in this position:
Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
Professional & Technical Expertise: Applying technical subject matter to the job
Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
Strategic Perspective: Evaluating immediate actions in context of achieving long range objectives
Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

EDUCATION AND EXPERIENCE
BS/BA in Human Resources Management, Public Administration, Political Science, Business Administration or related field  
At least four years of progressively responsible experience performing professional human resources duties
Master's degree in Human Resources Management, Public Administration or a related field is desirable.

SELECTION PROCESS:  The tentative examination process consists of:  An education, training and experience evaluation; a written test of analytical skills; a performance exercise; an interview; and an online job suitability assessment.
 
There is currently one (1) vacancy in the Human Resources Department, Employment Services Division. This recruitment may be used to fill the vacancy and similar vacancies in the future.

For questions about this position or the selection process, email tjacobsquinn@cityofpasadena.net 
 
Please be sure to answer ALL of the supplemental questions completely and include three (3) professional references who may be contacted later in the process.
 
This position is at-will and confidential, and considered a Level 4 classification in the Non-Represented Management unit.
 
FLSA = Exempt

SPECIAL REQUIREMENTS
Must possess a valid California Class C driver's license and comply with the city's Motor Vehicle Safety Policy during the course of employment.

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