Senior Library Literacy Assistant

Contra Costa County Library

The Position
Contra Costa County has exciting opportunities for Senior Library Literacy Assistants.
The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other. The Library is looking to fill vacancies for Senior Library Literacy Assistants at various locations throughout the County.

Senior Library Literacy Assistants manage volunteer and student groups within Project Second Chance, the Library’s Adult Literacy Program, to ensure programs run smoothly.

We are looking for someone who is:

  • a team player
  • able to demonstrate excellent volunteer management skills
  • committed to fostering a diverse working and learning environment
  • dependable with attendance and punctuality
  • effective at establishing working relationships with others
  • flexible;
  • customer-service oriented

What you will typically be responsible for:

  • Managing volunteer and student groups effectively and tactfully
  • Developing and managing projects
  • Assessing the instructional needs of adult learners
  • Coordinating special events
  • Training and overseeing the work of volunteers
  • Creating positive relationships with schools and community agencies
  • Maintaining accurate records using an online database

These are a few reasons you might love this job:

  • You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community
  • Supportive and collaborative colleagues will work with you on an impactful and important mission
  • Your work environment will promote lifelong learning, providing many professional development opportunities
  • A variety of job tasks will keep you interested and engaged
  • You will work in an organization that values diversity and inclusion

Here are a few challenges you might face in this job:

  • Staff must be able to work up to two nights a week and 13 Saturdays a year as needed
  • Customer service issues may arise that require delicate handling
  • Your work setting may not always be conducive to privacy, and you may need to work around some distractions

Competencies required for this position:

  • Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
  • Critical Thinking: Analytically and logically evaluating information, propositions, and claims
  • Decision Making: Choosing optimal courses of action in a timely manner
  • Professional & Technical Expertise: Applying technical subject matter to the job
  • Adaptability: Responding positively to change and modifying behavior as the situation requires
  • Attention to Detail: Focusing on the details of work content, work steps, and final work products
  • Innovation: Imagining and devising new and better ways of doing things
  • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
  • Oral Communication: Engaging effectively in dialogue
  • Writing: Communicating effectively in writing
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
  • Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
  • Leadership: Guiding and encouraging others to accomplish a common goal
  • Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
  • Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

Desirable Qualifications:

  • Experience teaching adult English language learners


The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Senior Library Literacy Assistant

Minimum Qualifications
License Required:  Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, library science, communications, humanities, social science, business, or behavioral science field.

Experience: One year of full-time experience or its equivalent in a literacy program or as a certificated teacher.

Substitution: Additional qualifying experience may be substituted for required education on a year for year basis up to a maximum of four years.

Selection Process
1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Video Interview and Writing Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online video interview and writing assessment. The assessment will measure candidates' competencies as they relate to the Senior Library Literacy Assistant classification. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher.  These may include, but are not limited to: Professional & Technical Expertise, Attention to Detail, Professional Integrity & Ethics, Writing, Oral Communication, Building & Maintaining Relationships, and Valuing Diversity.

The online assessment is tentatively scheduled to take place via computer (remotely)  the week of June 20, 2022.

The video and written assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment, as well as computer or mobile device with a camera.  It is not recommended to take the assessment using a cell phone due to the writing component.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Amanda Monson at  For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

COVID-19 Vaccine Requirements
Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires.  The policy requirements can be found here:

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.